Pega Consultant

Building Scalable Case Workflows, API Integrations & Decisioning Solutions

Specializing in Pega case management, decisioning, integrations, automation testing, and enterprise delivery with a focus on reliability, performance, and clarity.

Charlotte, NC[email protected]
About

Pega Developer at Capgemini

Experienced in developing case workflows, decisioning, integrations, and test automation in enterprise environments.

Profile Card

Name
Venkata Swamy Pasala (Venkat)
Primary Skill
Pega PRPC / Pega PCDC
Focus Areas
Case management, integrations, decisioning, data management, automation testing
Pega Core Strengths

Expertise centered on enterprise delivery.

Focused capabilities that align with large-scale Pega programs and mission-critical case workflows.

Case Management

Designing case types, stages, and flows that align with enterprise operating models.

Integrations (REST/SOAP)

Secure and reliable integrations with external systems using Service/Connect rules.

Performance & Troubleshooting

Declarative rules, data pages, and deep diagnostics using Tracer, Clipboard, and logs.

Test Automation

Playwright-driven regression coverage with HyperExecute for consistent release readiness.

Decisioning

Decision strategies, next-best-action logic, and adaptive models for smart outcomes.

Skills

Pega, integrations, data, and delivery tools.

A balanced stack for enterprise case management, API integration, testing, and operational support.

Pega Platform

  • Pega PRPC
  • Pega PCDC

Integrations & APIs

  • REST
  • JSON
  • Service/Connect rules
  • DB integrations

Backend & Data

  • Oracle SQL
  • PostgreSQL

Frontend

  • HTML/CSS
  • JavaScript
  • React
  • React Native

Cloud & Tools

  • AWS
  • GitHub
  • Splunk
  • Tomcat
  • WinSCP
  • VS Code
  • IntelliJ
  • Eclipse

Testing

  • Postman
  • Playwright
  • HyperExecute
  • Regression/Sanity testing
Experience

Enterprise delivery across global teams.

Focused on Pega case management, decisioning, integrations, automation testing, and release support.

Capgemini

Consultant / Pega Developer · Charlotte, USA

Aug 2024 – Present

  • Enterprise Pega case management workflows (case types, stages, flows, assignments).
  • REST integrations (Service REST, Connect REST) for secure data exchange.
  • Agile delivery collaboration with architects/POs/cross-functional teams.
  • Declarative rules, data transforms, activities for reuse and maintainability.
  • Oracle SQL for query optimization, validation, backend analysis.
  • Automated tests: Playwright in VS Code; execution on HyperExecute.
  • Deployments support, release validation, post-deployment checks.
  • Troubleshooting using Tracer, Clipboard, Pega logs, Splunk.

Infosys

Senior Associate Consultant / Pega Developer · Hyderabad, India

Sep 2021 – Jan 2023

  • Enterprise Pega application development/support.
  • SOAP/REST services and connectors integrations.
  • Agents, Queue Processors, Job Schedulers for async workloads.
  • File Listener rules for inbound file ingestion/validation/processing.
  • Product Rules packaging/deployments.
  • RCA using logs, Clipboard, Tracer, Live UI.
  • Mentored junior developers, coding standards.

Cognizant

Programmer Analyst / Pega Developer · Bengaluru, India

Aug 2019 – Sep 2021

  • KYC app UI enhancements: sections, skin, mixins, responsive layouts.
  • Data transforms and activities for automation.
  • Report Definitions for compliance/operational reporting.
  • Circumstancing and layering.
  • Declare Indexes, optimized DB mappings, data pages.
  • Data pages for efficient retrieval and UI responsiveness.

TalentSprint

Pega Apprenticeship · Hyderabad, India

Jan 2018 – May 2019

  • CSA and CSSA achieved.
  • Projects: Library Management System, EduTech Online Education System.
Projects

Case-study style capabilities.

Representative initiatives highlighting workflow modernization, secure integrations, and automated testing.

Enterprise Case Workflow Modernization

Problem: Complex case lifecycles slowed resolution and required better visibility for stakeholders.

Approach: Redesigned case types, stages, and flows with reusable data transforms and declarative rules to standardize execution.

Impact: Created a streamlined, maintainable case management model with clearer handoffs and improved operational transparency.

PegaCase ManagementDeclarative RulesOracle SQL

Secure REST Integration Layer

Problem: Multiple upstream systems needed secure, consistent data exchange with Pega workflows.

Approach: Built Service/Connect REST services with standardized JSON mappings and error handling for reliable interoperability.

Impact: Enabled dependable integrations that improved data accuracy and supported enterprise governance needs.

PegaRESTJSONService/Connect Rules

Automated Regression Testing for Critical Workflows

Problem: Manual regression cycles delayed releases and introduced risk during deployments.

Approach: Automated end-to-end workflows using Playwright in VS Code with execution on HyperExecute.

Impact: Strengthened release confidence with repeatable, fast validation across core case paths.

PlaywrightHyperExecuteVS CodePega
Education

Strong academic foundation in software development.

Boston University - MS in Software Development

Jan 2023 – May 2024 · GPA: 3.93/4.0

Relevant courses: DSA (Java), DB Design, Advanced Java, Web App Dev, Software Design & Patterns

Location

Charlotte, NC

Contact

[email protected]

Certifications & Missions

Validated Pega and cloud expertise.

Certifications

  • PEGA System Architect (Jul 2018)
  • PEGA Senior System Architect (Jan 2019)
  • PEGA Decisioning Consultant (Nov 2021)
  • PEGA Data Scientist (Oct 2023)
  • AWS Solutions Architect – Associate (Jan 2024)
  • Google Generative AI Leader (Aug 2025)

Missions

  • Pega Platform 24.1 Ready
  • Pega Platform 24.2 – Senior System Architect
Contact

Get in Touch

Feel free to reach out for professional discussions related to Pega and enterprise application development.